Unterschiede
Hier werden die Unterschiede zwischen zwei Versionen der Seite angezeigt.
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vpn_en [2020/11/27 14:59] – Robin Därmann | vpn_en [2025/06/12 09:08] (aktuell) – Agnieszka Swierczynska | ||
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~~NOTOC~~ | ~~NOTOC~~ | ||
[[vpn|Deutsche Version]] | [[vpn|Deutsche Version]] | ||
- | < | + | < |
- | ==News on VPN usage during reduced operation (due to COVID-19)== | + | ==IMPORTANT: Breaking change |
+ | Due to a technical change it is necessary to update the configuration of the VPN client by Saturday, 21.06.2025 at the latest. \\ **Not affected** is the configuration for users of the Group-VPN (UV, IT.SERVICES, | ||
- | Due to the basic operation currently implemented | + | You can find the updated configuration files on the instruction websites below. |
- | We as Department 5.I.3 - GA - Network Operation Center see this service of VPN connections as an important part of our critical infrastructure and we do our best to make the service as fail-safe as possible for you. However, due to the current 3 to 4 times higher load compared to normal operation, we are exceptionally "in uncharted territory" | + | **The previous configuration will lose its validity on 21.06.2025. From this date, it will no longer |
- | + | ||
- | But you can assist us as well to keep the VPN tunnel stable: | + | |
- | + | ||
- | Please consider whether | + | |
- | + | ||
- | In case of problems, please check in advance if all basic settings | + | |
- | + | ||
- | The IT.SERVICES Service Center will gladly help you with configuration problems of the VPN connection. Please use the ticket system for this purpose: | + | |
- | + | ||
- | https:// | + | |
- | + | ||
- | Your department 5.I.3 - GA - Network Operation Center - Team (" | + | |
</ | </ | ||
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* [[anleitungen: | * [[anleitungen: | ||
+ | =====Who can help me with problems? | ||
+ | If you need further assistance, or are stuck, you can always contact the IT.SERVICES service centre: | ||
+ | * in person at the service centre in IA E095/150 | ||
+ | * by telephone at +49 (0)234 32-24025 | ||
+ | * Fax: +49 (0)234 32-14349 | ||
+ | * E-mail: its-helpdesk@ruhr-uni-bochum.de | ||
+ | |||
+ | ====Current daily statistic: | ||
+ | {{https:// | ||
<WRAP tip> | <WRAP tip> | ||
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</ | </ | ||
- | =====Who can help me with problems? | + | <WRAP info> |
- | If you need further assistance, or are stuck, you can always contact the IT.SERVICES service centre: | + | ==Please assist us to keep the VPN tunnel stable== |
- | * in person | + | Please consider whether a VPN connection is really absolutely necessary for your work at any time - many of the Ruhr-Universität' |
- | * by telephone at +49 (0)234 32-24025 | + | |
- | * Fax: +49 (0)234 32-14349 | + | |
- | * E-mail: its-helpdesk@ruhr-uni-bochum.de | + | |
- | ====Current daily statistic:==== | + | In case of problems, please check in advance if all basic settings and basic conditions (home network, virus scanner, firewall settings, ...) are really working. Often it helps to trouble shoot if you try a connection via wired network, WLAN or mobile phone - i.e. take a different route. |
- | {{https://monitor.noc.ruhr-uni-bochum.de/ | + | |
+ | The IT.SERVICES Service Center will gladly help you with configuration problems of the VPN connection. Please use the ticket system for this purpose: | ||
+ | |||
+ | https://www.it-services.ruhr-uni-bochum.de/ | ||
+ | |||
+ | Your department 5.I.3 - GA - Network Operation Center - Team (" | ||
+ | </ |